RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day,

• In the case of a sales contract: on the day on which you or a third party designated by you, who is not the carrier, took possession of the last goods.

• In the case of a contract for several goods that the consumer has ordered as part of a single order and that are delivered separately: on the day on which you or a third party designated by you, who is not the carrier, took possession of the last item.

• In the case of a contract for the delivery of goods in several partial shipments or pieces: on the day on which you or a third party designated by you, who is not the carrier, took possession of the last partial shipment or the last piece.

• In the case of a contract for the regular delivery of goods over a defined period: on the day on which you or a third party designated by you, who is not the carrier, took possession of the first goods.

When several alternatives coincide, the latest point in time is decisive.

To exercise your right of withdrawal, you must inform us (Rosi, Sechshauserstr. 120, 1150 Vienna) of your decision to withdraw from this contract by sending a clear statement via email to hallo@rosi.wien. You may use the attached model withdrawal form, but this is not obligatory.

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Sample cancellation form

To: Rosi, Sechshauserstr. 120, 1150 Vienna, hallo@rosi.wien

I/We hereby revoke the contract I/we concluded for the purchase of the following goods:

- Goods

- Ordered on / received on

- Name of consumer(s)

- Signature of the consumer(s) (only for notifications on paper)

- Date

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To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our standard, cost-effective option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to Rosi, Sechshauserstr. 120, 1150 Vienna, without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

You can reach our customer service by email at hallo@rosi.wien or via the contact form on the website.